Acceptance of Terms
By accessing, browsing, or using the KANVI website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy. If you do not agree to these terms, please discontinue use of the website.
KANVI reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.
Eligibility
Use of this website is intended for individuals who are able to enter into legally binding contracts under applicable law. By using this website, you represent that you meet this requirement, or that you are using the website under the supervision of a parent or legal guardian.
KANVI reserves the right to refuse service, terminate accounts, or cancel orders at its discretion where eligibility cannot be reasonably confirmed.
Products & Pricing
KANVI takes care to present product descriptions, imagery, and pricing as accurately as possible. However, slight variations in colour, texture, and finish may occur due to photography, screen calibration, and the handcrafted nature of certain pieces.
All prices are listed in the applicable currency and are subject to change without prior notice. Prices displayed at the time of order confirmation will be honoured for that transaction.
KANVI reserves the right to limit quantities, discontinue any product, or correct pricing errors, including after an order has been placed, in which case you will be notified and offered a full refund.
Orders & Acceptance
Placing an order through the KANVI website constitutes an offer to purchase. An order is not considered accepted until you receive confirmation from KANVI, whether by email or through your account.
KANVI reserves the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, suspected fraudulent activity, or issues with payment authorisation.
Order confirmation does not guarantee product availability. In the rare event that an ordered item cannot be fulfilled, you will be notified promptly and offered a refund or suitable alternative.
Payment
Payments made on the KANVI website are processed securely through [PAYMENT PROVIDER]. KANVI does not directly store complete payment card details.
By submitting payment information, you confirm that you are authorised to use the selected payment method. KANVI reserves the right to verify payment details prior to dispatching any order.
All amounts are payable in full at the time of order placement unless otherwise specified at checkout.
Shipping & Delivery
Estimated delivery timelines are provided at checkout and are intended as a guide only. KANVI will make reasonable efforts to meet these estimates but is not liable for delays caused by circumstances beyond its reasonable control, including courier delays, customs processing, or unforeseen disruptions.
Risk of loss or damage to products passes to you upon delivery to the address provided at checkout. It is your responsibility to ensure that delivery details are accurate and complete.
Shipping charges, where applicable, will be clearly displayed prior to order confirmation.
Returns & Exchanges
KANVI accepts returns and exchanges on eligible items within [RETURN PERIOD] of delivery, subject to the product meeting the conditions outlined below.
- Items must be unused, unworn, and returned in their original condition with all tags and packaging intact.
- Certain items, including made-to-order, altered, or intimate pieces, may be marked as final sale and therefore ineligible for return.
- Refunds, where applicable, will be issued to the original payment method within a reasonable period following inspection of the returned item.
To initiate a return or exchange, please contact us at [CONTACT EMAIL].
Cancellations
Orders may be cancelled prior to dispatch by contacting KANVI directly. Once an order has been dispatched, it can no longer be cancelled and will instead be subject to the Returns & Exchanges terms set out above.
KANVI reserves the right to cancel any order at its own discretion, including in cases of suspected fraud, pricing errors, or inability to fulfil the order. In such cases, any payment received will be refunded in full.
Intellectual Property
All content on the KANVI website, including but not limited to designs, photography, text, graphics, logos, and the KANVI name and mark, is the property of [LEGAL ENTITY NAME] or its licensors and is protected under applicable intellectual property laws.
No part of this website or its content may be reproduced, distributed, or used for commercial purposes without prior written consent from KANVI.
Acceptable Use
You agree to use the KANVI website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use of, this website by any third party.
- You may not attempt to gain unauthorised access to any part of the website or its systems.
- You may not use the website to transmit any harmful, unlawful, or fraudulent content.
- You may not copy, scrape, or reproduce content from this website without express permission.
KANVI reserves the right to suspend or terminate access to the website for any user found to be in breach of this section.
User Accounts
If you create an account with KANVI, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Please notify KANVI immediately if you suspect any unauthorised use of your account. KANVI is not liable for any loss arising from unauthorised access resulting from your failure to safeguard your account details.
Third-Party Links & Services
The KANVI website may contain links to third-party websites or make use of third-party services, including payment processors and delivery partners, for the purpose of fulfilling your order.
KANVI does not control and is not responsible for the content, policies, or practices of any third-party website or service. Your use of such third-party services is subject to their own terms and policies.
Disclaimers & Limitation of Liability
The KANVI website and its content are provided on an "as is" and "as available" basis. While KANVI takes reasonable care to ensure accuracy, no warranty, express or implied, is made regarding the completeness, reliability, or availability of the website at all times.
To the fullest extent permitted by law, KANVI shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the website or products purchased through it.
Nothing in these Terms & Conditions shall exclude or limit liability that cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify and hold harmless KANVI, its affiliates, officers, and employees from any claim, liability, or expense, including reasonable legal fees, arising from your breach of these Terms & Conditions or your misuse of the website.
Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of [GOVERNING STATE], without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms & Conditions shall first be addressed through good-faith negotiation between the parties. Should a resolution not be reached, the dispute shall be subject to the exclusive jurisdiction of the courts located in [GOVERNING STATE].
Changes to These Terms & Contact
KANVI reserves the right to revise these Terms & Conditions at any time. Any changes will be reflected by an updated effective date at the top of this page. We encourage you to review this page periodically.
If you have any questions regarding these Terms & Conditions, please contact us at [CONTACT EMAIL].